Shipping policy
Shipping policy
This Shipping Policy applies to all orders placed with CSCOSMETICS24. By placing an order, you agree to the terms below. This policy is strict and will be enforced without exception.
Processing Time
Orders are processed within 1–3 business days (excluding weekends and holidays).
Processing time does not include shipping time.
Processing times may be extended during sales, promotions, high-volume periods, or unforeseen circumstances.
Estimated Delivery Times (Not Guaranteed)
CSCOSMETICS24 is based in the United States. All orders are shipped from the USA.
Delivery times are estimates only and are not guaranteed.
🇺🇸 United States: 5–10 business days
🇨🇦 Canada: 5–10 business days
🇲🇽 Mexico: 7–14 business days
🌍 International: 10–21 business days
CSCOSMETICS24 is not responsible for delays caused by shipping carriers, customs processing, weather conditions, or any circumstances beyond our control.
Tracking Information
A tracking number will be sent via email once your order has shipped.
Please allow up to 48 hours for tracking updates to appear. Failure to track your package does not qualify for a refund.
Wrong Address Disclaimer (Strict)
Customers are fully responsible for providing a correct and complete shipping address at checkout.
Address changes are not allowed once an order is placed.
If a package is returned due to an incorrect, incomplete, or invalid address, the customer is responsible for all reshipping costs.
CSCOSMETICS24 is not liable for packages lost due to address errors.
Lost, Stolen, or Delayed Packages
CSCOSMETICS24 is not responsible for lost or stolen packages once marked delivered by the carrier.
If a package is delayed or lost in transit, customers must contact us so we can assist in filing a claim with the courier.
Filing a claim does not guarantee a refund or replacement.
Refunds or replacements are issued only at our discretion.
Customs, Duties & International Orders.
International customers are responsible for all customs fees, duties, taxes, and import charges. CSCOSMETICS24 is not responsible for packages held, delayed, refused, or destroyed by customs.
Shipping Fees
All shipping fees are non-refundable.
Free shipping promotions (if offered) are subject to change or cancellation at any time.
Policy Enforcement
CSCOSMETICS24 reserves the right to refuse service, cancel orders, or deny future purchases if this policy is violated.
This policy may be updated at any time without prior notice.
Contact Information
For shipping-related inquiries, contact:
Please allow 24–48 business hours for a response.
By placing an order with CSCOSMETICS24, you confirm that you have read, understood, and agreed to this Shipping Policy.